Daekyo call center has been selected as an excellent call center in the study paper
section according to the 2008 Korean Service Quality Index (KSQI) research
conducted by the Korea Management Association Consulting (KMAC). The 5-year-
old KSQI conducted the research on the call centers of 154 companies of 25
industrial groups, for their performance in advanced preparation, service, and after
service.
Daekyo made it possible to check the desired information directly from the
membership management system of each field when customers bring forward civil
applications or appeal complaints to its call center. It was also highly rated for
actively coping with the varied demands of customers as it analyzed the details
daily, weekly, monthly, biannually, and annually.
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/ News / Daekyo Group News
